Aldrin Castillo
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Articles
Recent activity by Aldrin Castillo-
Does Jetpac Global offer corporate plans?
Not yet followed by anyone Corporate plans are currently not supported.
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What can I do if my phone gets lost / stolen?
Not yet followed by anyone Please report the loss via our website or via the Jetpac Global app if you still have access to it! We'll terminate the old eSIM immediately to prevent misuse and ...
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Can I add Talktime or SMS to this product?
ot yet followed by anyone Currently Jetpac is a data-only product. Roaming voice and SMS is not supported.
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How to delete your Jetpac eSIM profile on your Apple Smartphone
ot yet followed by anyone If you want to know how to erase your eSIM profile on your Apple device, then this guide is for you. Make sure that you are successfully connected to the internet. ...
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How to delete your Jetpac eSIM profile on your Android Smartphone
Not yet followed by anyone If you want to know how to erase your eSIM profile on your Android device, then this guide is for you. Make sure that you are successfully connected to the interne...
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Are children allowed in the lounge?
Not yet followed by anyone Each individual lounge has its own policies on the admission of children. To check the policies of a specific lounge, please visit https://loungefinder.loungekey.c...
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Can my lounge voucher be re-sent if I accidentally delete the email/attachment?
Not yet followed by anyone You may reach out to the SmartDelay 24x7 Hotline through the Telephone line at 0203 725 1601 or through Email at smartdelaysupport@collinsongroup.com.
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Why was I denied entry to a lounge?
Not yet followed by anyone You might be denied entry to a lounge, even with the lounge vouchers, if any of the following happens: The lounge is closed when the delay occurs. In this case, p...
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Can more than one person enter a lounge on the same lounge voucher?
Not yet followed by anyone Each individual registered passenger is issued with an individual lounge voucher, which holds encoded information directly related to them. This lounge voucher is ...
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For how long will my lounge voucher be valid?
Not yet followed by anyone Once issued to a passenger, each lounge voucher will be valid for 24 hours.