How will I receive my lounge voucher?

When you are entitled to an airport lounge voucher, you will receive an SMS notification including a link to your lounge voucher/s, along with an email with a PDF file attached.

If you have registered travel companions, you will receive multiple PDF attachments in a single email and SMS, each PDF being a lounge voucher for each passenger. Each PDF contains a LoungeKey™ voucher with a unique QR code that provides access to the participating lounges at your airport.

You may choose to forward the lounge vouchers to your additional passengers so that they can access the lounge without your physical presence.